A jewellery brand in Jaipur. A 30-clinic dental chain in Pune. A travel agency in Kochi. The playbooks differ; the platform doesn't.
D2C & E-commerce
Recover carts, confirm COD, get reviews.
WhatsApp open rates run 80–90% in India. That makes it the right channel for the high-intent moments — abandoned carts, COD confirmations, delivery updates, post-purchase reviews.
Hi Priya — just checking, do you still want to receive Order #N-2284? Reply YES to confirm, NO to cancel.
YES
Brilliant — you've also unlocked 5% off prepayment. Pay now to get free express shipping → np.com/p/2284
📦 Shipped! Expected by Friday. Track: np.com/t/2284
Education
Run admissions and parent comms — without group chaos.
WhatsApp groups are where conversations go to die. WaChat lets schools, ed-tech and coaching businesses run one-to-many comms with real tracking — and one-to-one threads when a parent needs help.
Admission funnel: enquiry → form → payment → enrolment
Hi Mr. Sharma — Term 2 fee receipt for Aarav is ready (₹18,500). Download → bl.in/r/482
Got it, thanks
📅 Reminder: PTM scheduled Sat 22 Nov, 10–1 PM. Please RSVP using the link above.
Financial services
OTPs, statements, KYC — encrypted in transit, audited end-to-end.
WaChat is built with regulated industries in mind. Audit logs, RBAC, encryption at rest, and a signed DPA make it the safer choice than ad-hoc WhatsApp on personal phones.